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The research highlights a growing trend: as digital currencies gain traction globally, they bring with them a host of challenges including security vulnerabilities, issues of privacy, and the potential for economic instability. The authors warn that while CBDCs promise convenience and efficiency, they also pose unprecedented risks to the financial system and consumer trust. With major economies exploring the implementation of their own digital currencies, the stakes have never been higher. 

Dr Jashim Khan, lead author of the study from the �鶹��Ƶ’s China campus, Surrey International Institute at Dongbei University of Finance and Economics (SII-DUFE), said: 

"We are currently standing at a crossroads. Digital currencies could streamline transactions and enhance financial inclusion, but we must be vigilant. If we do not address the inherent risks, we may inadvertently create a new financial crisis." 

Researchers analysed over 500,000 posts from various online platforms, focusing on consumer discussions around digital payments, privacy, and perceived risks. This data-driven approach allowed the researchers to paint a vivid picture of public sentiment and the factors influencing consumer behaviour towards digital currencies. 

The findings reveal that while many consumers are optimistic about the potential of digital currencies, there is also a palpable sense of concern regarding their security and the implications of widespread adoption. The research indicates that trust is a crucial factor in the acceptance of digital currencies; without robust security measures and clear regulatory frameworks, the public may remain hesitant to embrace this new form of money. 

Dr Khan continued: 

“We must establish stringent regulatory standards that ensure the security and privacy of digital currency transactions. By creating a transparent framework, governments can foster consumer confidence and mitigate fears associated with digital payments. 

“Many consumers lack a clear understanding of how digital currencies work and the risks involved. By offering educational resources and promoting digital literacy, stakeholders can empower consumers to make informed decisions about their financial futures. 

“Financial institutions, technology companies, and government agencies must collaborate to develop innovative solutions that enhance the security of digital currencies. This multi-faceted approach could pave the way for a safer and more inclusive financial ecosystem.