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In order to understand the relationship between wellbeing at work and performance in the general economy, I designed an econometric analysis of the effects of labour productivity and ICT on job satisfaction. Due to the surprising result of a negative effect of productivity on job satisfaction I started exploring what a reconceptualized measure of performance would look like and how it would impact the wellbeing of workers and their job quality. In this exploration, the Corporate Social Performance (CSP) of companies emerged as a more holistic measure of performance, in which the social, environmental and economic performance of the companies is identified and measured.

In a subsequent qualitative study, I asked CEOs and business managers of companies exhibiting high CSP what productivity, growth and job quality mean for their companies and how are those related. The results of the study demonstrated that their high moral standards and their particular leadership style of transformation were behind their high CSP, creating a positive link between the various aspects of their "sustainable" performance and the job quality that their companies offer.
The final study within this PhD explores the business ethics and leadership style that can enable companies to thrive in their CSP.