Youlan Li
Postgraduate Research Student
Academic and research departments
Surrey Hospitality and Tourism Management, Faculty of Arts, Business and Social Sciences.Â鶹ÊÓƵ
My research project
The role of crisis leadership in the hospitality industry: a comparative study in UK and ChinaThe proposed doctoral research aims to develop a comprehensive crisis leadership model and strategies from leaders, employees, and customers' perspectives to increase the hospitality industry’s resilience. Explore how leaders, employees, and customers recognise and behave towards crises.
Supervisors
The proposed doctoral research aims to develop a comprehensive crisis leadership model and strategies from leaders, employees, and customers' perspectives to increase the hospitality industry’s resilience. Explore how leaders, employees, and customers recognise and behave towards crises.
ResearchResearch interests
- Crisis Management
- Crisis Leadership
- Crisis Communication
- Organizational Behaviour
- Cross-culture Studies
Research interests
- Crisis Management
- Crisis Leadership
- Crisis Communication
- Organizational Behaviour
- Cross-culture Studies